PRIVACY POLICY

🔒 Privacy Policy–eclatsdefemmes.com

At the house of At ECDF , we take the protection of your personal data very seriously. This privacy policy clearly explains how we collect, use, store and protect your information, as well as the rights you can exercise as a user in accordance with current data protection regulations (GDPR and LOPDGDD).

1. Data controller

  • Business : MADAME JULIE VIEILLEDENT (Woman's Radiance)
  • SIREN: 493 123 772 SIRET OF HEAD OFFICE: 493 123 772 00037 INTRACOMMUNITY VAT: FR78493123772
  • Head office : 62 RUE DU PROFESSEUR ROUX, 69200 VENISSIEUX France
  • Legal Representative and Data Protection Officer (DPO) : MADAME JULIE VIEILLEDENT
  • Contact email : info@eclatsdefemmes.com

2. Personal data we collect

As part of our business activities, we may collect the following categories of data:

  • Identification data : name, surname, address, DNI/NIE (if necessary for invoicing).
  • Contact details : email address, telephone number, delivery and billing address.
  • Transaction data : order history, payments, returns and invoicing.
  • Navigation data : IP address, cookies, device identifiers, pages visited.
  • Financial data : in case of payments by card, Stripe or Klarna (data is processed directly by the service providers, we never store card numbers).

3. Purpose of processing

We process your personal data for the following purposes:

  1. Order and shipping management : process purchases, organize deliveries and returns.
  2. Billing and legal obligations : issuing invoices and compliance with tax obligations.
  3. Customer Service : respond to questions, complaints or requests for information.
  4. Marketing and Commercial Communications : sending newsletters, promotions and personalized offers (with prior consent).
  5. Service improvement : analyze browsing statistics using cookies and analytical tools.

4. Legal basis for processing

  • Execution of a contract : processing necessary for the management of your purchases.
  • Compliance with legal obligations : tax, accounting and consumer.
  • User Consent : for commercial communications and the use of non-essential cookies.
  • Legitimate interest : improve website security and prevent fraud.

5. Data retention

  • Customer data: will be kept for the duration of a contractual relationship and then for the period required by tax legislation (normally 5 years).
  • Marketing data: will be retained until you withdraw your consent or request to unsubscribe.
  • Browsing data: according to the cookie policy (maximum duration of 24 months for analyses).

6. Recipients and transfer of data

Your data may be shared with:

  • Logistics and transport providers : for delivery of orders.
  • Banks and payment gateways (Stripe, Klarna, European banks) : to process payments securely.
  • Accounting/tax advice : for compliance with legal obligations.
  • Technology providers (Shopify, Google Analytics, etc.) : for hosting and analysis purposes.

Under no circumstances do we sell or rent your data to third parties for commercial purposes.

7. User Rights

Under the GDPR , you have the right to:

  • Access : know what personal data we have about you.
  • Correction : request correction of inaccurate data.
  • Deletion : request the deletion of your data (“right to be forgotten”).
  • Limitation : restrict the processing of your data in certain cases.
  • Portability : receive your data in a structured and readable format.
  • Opposition : refuse the processing of your data for commercial prospecting purposes.

You can exercise these rights by sending a request to info@eclatsdefemmes.com , attaching a copy of your ID.

8. Data security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration or disclosure. These measures include:

  • SSL encryption on all communications.
  • Server security systems (firewalls, antivirus).
  • Restricted data access control.

9. International data transfers

If we use technology providers located outside the EU (e.g., Google, Meta), we ensure that they comply with the standard contractual clauses approved by the European Commission or equivalent security certifications.

10. Policy Changes

We reserve the right to update this Privacy Policy to adapt it to legal or technological developments. The most recent version will always be available on this page.

11. Contact and complaints

If you have any questions about this privacy policy or wish to exercise your rights, you can contact:

✉️ info@eclatsdefemmes.com
📞 +33 7 57 75 01 59

You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD) ) on www.aepd.es.